About TidyCrafted
London's Premier Cleaning Service - Building Trust Through Exceptional Quality and Local Expertise
Our Story
Founded in 2013 in the heart of Chelsea, TidyCrafted began with a simple yet ambitious vision: to transform the way Londoners experience professional cleaning services. What started as a small family-run business has grown into one of the city's most trusted cleaning companies, serving homes and businesses across Greater London.
Our journey began when our founders, Sarah and Michael Thompson, recognized a gap in the market for truly exceptional cleaning services that prioritized both quality and reliability. With backgrounds in hospitality management and a deep understanding of what it takes to maintain pristine environments, they set out to create something different.
Today, TidyCrafted stands as a testament to what can be achieved when passion, professionalism, and genuine care for our clients come together. We've built our reputation on the foundation of trust, consistently delivering results that exceed expectations while building lasting relationships with our clients and community.
Our Professional Team
Meet the dedicated professionals who make TidyCrafted London's most trusted cleaning service
Sarah Thompson
Founder & Managing Director
With 15+ years in hospitality management, Sarah founded TidyCrafted to bring professional standards to home and office cleaning. Her attention to detail and commitment to excellence drives our company culture.
Michael Thompson
Operations Director
Michael oversees our operations with military precision and 12+ years in facility management. His systematic approach ensures every job meets our high standards and is completed on time.
Emma Rodriguez
Senior Cleaning Supervisor
Emma leads our field teams with 8+ years of cleaning expertise. Her training programs ensure every team member maintains our reputation for excellence and attention to detail.
James Wilson
Quality Assurance Manager
James ensures every cleaning meets our strict quality standards through systematic inspections and client feedback analysis. His 10+ years in quality control keeps us at the top.
Lisa Chen
Client Relations Manager
Lisa ensures exceptional client experiences from first contact through service completion. Her 6+ years in customer service excellence makes every client feel valued and heard.
David Martinez
Equipment & Training Coordinator
David maintains our cutting-edge equipment and trains teams on the latest cleaning technologies. His 7+ years in equipment management ensures peak performance and safety.
Our Team Certifications & Training
Professional Certifications
All team members hold relevant industry certifications and undergo regular training updates
Background Checked
Comprehensive security screening for all employees who access client properties
Eco-Training
Specialized training in eco-friendly cleaning methods and sustainable practices
Equipment Expertise
Advanced training on professional cleaning equipment and latest technologies
Why Choose TidyCrafted
Experience the TidyCrafted difference - where exceptional service meets uncompromising quality
| Our Advantages | TidyCrafted | Typical Competitors |
|---|---|---|
| Local London Expertise |
10+ years serving London neighborhoods |
Limited local knowledge |
| Professional Equipment |
Industrial-grade equipment & eco-products |
Basic tools and supplies |
| Fully Insured & Bonded |
£2M public liability coverage |
Limited or no insurance |
| Reliable Scheduling |
On-time arrival guarantee + 30-min windows |
Unpredictable timing |
| Satisfaction Guarantee |
100% money-back guarantee |
No satisfaction guarantee |
| Background-Checked Staff |
All staff DBS checked |
No screening process |
| Competitive Pricing |
Transparent pricing, no hidden fees |
Hidden charges and surprises |
Award-Winning Service
Recognized as "London's Most Trusted Cleaning Service" by the London Business Excellence Awards 2022. Our commitment to quality has earned us numerous industry accolades.
Flexible Scheduling
We work around your schedule with early morning, evening, and weekend appointments available. Our online booking system makes scheduling as easy as a few clicks.
Trusted by Thousands
Over 2,500 satisfied clients across London trust us with their homes and businesses. Our client retention rate of 95% speaks to the quality of our service.
Service Areas
Comprehensive cleaning coverage across Greater London with local expertise and reliable service
Our London Coverage
Central London
Chelsea, Kensington, Westminster, Mayfair, Knightsbridge, Belgravia, and surrounding areas
North London
Camden, Islington, Highgate, Hampstead, Barnet, and surrounding residential areas
South London
Wimbledon, Croydon, Sutton, Kingston upon Thames, Richmond, and suburban areas
East London
Canary Wharf, Stratford, Hackney, Bethnal Green, Tower Hamlets, and business districts
Climate-Specific Expertise
London's unique climate presents specific cleaning challenges that our team understands deeply:
- Winter moisture control: Expert handling of condensation and dampness issues
- Summer heat management: Specialized techniques for hot weather cleaning
- Pollution cleaning: Effective removal of urban dust and grime
Transportation & Logistics
Our strategic location and transportation network ensure reliable service across all areas:
- Central Chelsea base: Strategically positioned for rapid response
- Fleet of vehicles: Fully equipped mobile units for on-site service
- Public transport access: Easy reach to all London areas via tube and bus
- Traffic optimization: Route planning for efficient, timely service
Not Sure If We Serve Your Area?
We continuously expand our service areas to meet client demand. Contact us to confirm coverage in your specific location, and we'll work to accommodate your needs.
Check Your Area CoverageContact Information
Get in touch with TidyCrafted today - we're here to make your space sparkle
Our Address
124 King's Road
Chelsea, London SW3 4RP
United Kingdom
Phone
+44 20 7357 8820Business Hours
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Emergency service only